Ezentus the appointed CATERPILLAR Dealer in the South Sudan established in 2008. Caterpillar the world’s leading manufacturer of machinery and engines for earthmoving, mining and petroleum industries; building and road construction, electric power generation, materials handling and farming applications.
The Ezentus team is highly skilled engineers, technicians and sales specialists. Our vision is that customers will buy from us, not only because of the products sell, but to benefit from the services we offer.
Ezentus serves customers in the following industries:
Heavy Construction, Mining and Building Construction.
Power generation systems.
Ezentus offers a wide range of solutions for the supply, sales, financing facilities, hire purchase and rental of unmatched machines, equipments & engines, genuine spare parts and second to none service capabilities. We also offer a range of product support services through contracts/customer support agreement, extended warranty, PM Kits, application support and operators training. These various options are supported by a dedicated team of trained professionals.
Modern equipment has become technically more demanding; this is why we have a team of 8 dedicated manufacturertrained instructors, available both for customers and our own staff. While we have over 550’000 line items in our parts inventory to protect customers from downtime, we also offer a range of flexible repair before or after failure options with service exchange components as well as Custom Track Service.
Power Systems is divided into two areas: Turnkey Power Project Sales & Execution Units which can handle supply and installation, power-by-the-hour or emergency power solutions thanks to our flexible Power Module options, and full maintenance and operations contracts. The engines we sell and support for Turnkey projects are from Caterpillar. As a solution provider, we are also able to handle civil & mechanical work as well as the installations to provide complete power solutions instead of single gensets. The second area of our Power Systems business handles Retail Sales & Applications. We provide solutions for individuals and small to mid-size businesses with the Olympian and Caterpillar generator sets ranging from 13.5kva up to 2000kva.
Ezentus has become the leading solutions provider to meet the infrastructure development, power, transportation needs of the South Sudan.We aim is to provide our customers with second-to-none support and tailor-made ownership solutions.
Ezentus proudly offers you product-support programmes that cover your needs for spare parts, maintenance and service, at a value that is best suited for your requirements of quality, speed and efficiency. Customer satisfaction is our ultimate goal and that is why we have introduced many programs that help in reducing your equipment’s lifetime owning and operating costs.
Some of the programs and services we provide are as follows : Fast delivery and availability of genuine parts. Workshop and service facilities. General maintenance and service. Customer Support Agreement (CSA). Repair before failure (RBF).
Remanufactured Parts (REMAN). Product Support Sales Representatives (PSSRs). Product Support Sales Representatives (PSSRs) When you buy one of our equipment, we assign a qualified, well-trained PSSR as a consultant for your company.
The PSSR will visit your sites and machines frequently and provide you with suggestions and solutions to help you achieve maximum up-times with your equipment. These visits are free of cost. The PSSR can also assist you with: Technical Analysis Inspection Programmes (Level 1) Scheduled Oil Sampling Programme (SOS Programme). Custom Track Service
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